Shipping policy

Thank you for choosing Kashovi. We are committed to processing and delivering your orders as efficiently as possible. Please review the following Shipping Policy before placing your order.

1. Order Processing

Orders are normally processed within 1–3 business days after the order is successfully placed.

Orders are not normally processed or shipped on weekends or public holidays.

During busy periods, promotions, or holidays, processing may take longer than usual.

2. Delivery Time

Estimated delivery time depends on your location and the shipping method available at checkout.

Estimated delivery time: 3–7 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, courier issues, public holidays, customs procedures, incorrect address information, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping fees may vary depending on the delivery location, order size, weight, and available shipping method.

4. Order Tracking

If tracking information is available for your order, it will be provided to you through the contact information supplied when placing your order.

You may use the tracking information to monitor your shipment's progress.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if the order needs to be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

6. Delayed or Lost Packages

If your order has been significantly delayed or appears to be lost, please contact us so that we can assist you in communicating with the shipping provider.

Kashovi is not responsible for delays caused by the courier, customs, weather, natural disasters, or other circumstances outside our reasonable control.

7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Photos of the damaged package

  • Photos or videos of the damaged product

We will review the situation and, where applicable, arrange a replacement or another appropriate resolution.

8. International Shipping

If international shipping is available, delivery times and shipping costs may vary by destination.

Customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

Kashovi does not control customs procedures and cannot guarantee how long an international shipment will take to clear customs.

9. Contact Us

If you have any questions about your order or shipping, please contact us:

Store Name: Kashovi
Email: kashifchk22@gmail.com
Phone / WhatsApp: 03105510165

We appreciate your business and thank you for shopping with Kashovi.